Airtel is one of the largest telecom service providers, offering mobile, broadband, DTH, and other digital services to millions of customers. Whether you have billing issues, network problems, recharge inquiries, or need technical support, contacting Airtel customer care is the best way to resolve your concerns.
In this guide, we will discuss Airtel customer care numbers, how to contact their support team, and tips for getting fast assistance.
What Is the Airtel Customer Care Number?
Airtel provides different customer care numbers based on the type of service you need help with. Below are the main Airtel customer support numbers:
1. Airtel Customer Care Number for Mobile Users
- Dial 121 from your Airtel number for general inquiries.
- Call 198 to file complaints related to billing, network issues, or services.
2. Airtel Customer Care for Non-Airtel Users
- If you are calling from a non-Airtel number, dial (your regional Airtel customer care number).
3. Airtel Customer Care Number for Broadband and Fixed Line
- Dial 121 from your Airtel landline or broadband connection.
4. Airtel DTH Customer Care Number
- For Airtel Digital TV, dial 12150 from your Airtel mobile number.
5. Airtel Customer Care for International Roaming
- If you are traveling abroad and need assistance, dial +91 98100 12345.
How to Contact Airtel Customer Support?
There are several ways to reach Airtel customer service, depending on your preference:
1. Via Customer Care Number
- Dial 121 for general inquiries.
- Use 198 for complaints.
- Choose the right option in the IVR menu to connect with an agent.
2. Through the Airtel Thanks App
- Download the Airtel Thanks App from the Play Store or App Store.
- Go to the Help & Support section to chat with an agent or raise a complaint.
3. Via WhatsApp Support
- Airtel provides WhatsApp-based customer service.
- Save the Airtel WhatsApp number (official number from Airtel) and send a message for assistance.
4. By Visiting an Airtel Store
- If your issue requires in-person assistance, visit the nearest Airtel service center.
When Should You Contact Airtel Customer Care?
You can contact Airtel customer support for various issues, including:
- Balance and Recharge Issues
- SIM Activation and Deactivation
- Network and Connectivity Problems
- Billing and Plan Inquiries
- International Roaming Assistance
- DTH and Broadband Complaints
How to Get Quick Assistance from Airtel Customer Care
To resolve your issue quickly, follow these tips:
- Choose the right number based on your service type.
- Keep your Airtel number and details ready before calling.
- Be clear and concise when explaining your issue.
- Use the Airtel Thanks App for faster resolution.
Airtel provides multiple customer care contact options to ensure users receive quick and efficient support. Whether you need help with mobile, broadband, DTH, or international roaming, you can easily reach Airtel’s support team through their helpline numbers, mobile app, or WhatsApp.
If you have an urgent issue, calling 121 or 198 is the best way to get assistance.