When youre stuck on the side of the road or need urgent help with your vehicle, the last thing you want to worry about is the cost of a phone call. The RAC (Royal Automobile Club) is one of the UKs leading roadside assistance and motoring services providers, trusted by millions of drivers. But many people often wonder: Is there a freephone number for the RAC?
In this guide, we will explore how to contact the RAC, whether they offer a freephone number, alternative ways to get in touch, and tips for ensuring you receive the help you need without unnecessary costs.
What Is the RAC?
The RAC, founded in 1897, has built a reputation as one of the most reliable roadside assistance providers in the UK. Known for their distinctive orange patrol vans, the RAC offers a range of services including:
- Breakdown cover
- Vehicle insurance
- European breakdown cover
- Battery replacement services
- Legal and accident assistance
With 24/7 roadside help, RAC is a go-to choice for drivers seeking peace of mind.
Does the RAC Have a Freephone Number?
The term freephone number typically refers to numbers starting with 0800 or 0808 in the UK, which are free to call from landlines and often from mobile phones.
1. RACs Emergency Breakdown Contact
The RACs emergency breakdown number is usually provided to members when they sign up. While some of these numbers may start with 0330 or 0345 (which are charged at local rates), its essential to check if the RAC offers an 0800 number for certain services.
- 0800 numbers Free from most UK landlines and many mobile networks.
- 0330/0345 numbers Charged at local rates but may be included in mobile call bundles.
In many cases, RAC members can access a dedicated freephone number found on their membership card or in the RAC mobile app.
2. Checking Membership Documents
If youre an RAC member, your membership pack or welcome email typically includes all relevant contact numbers. Some levels of RAC cover may include access to freephone numbers, while others might use standard-rate numbers.
Alternative Ways to Contact the RAC
Even if you dont have access to a freephone number, there are multiple ways to reach the RAC without worrying about high call costs.
1. Using the RAC Mobile App
The RAC mobile app offers a convenient way to report a breakdown without making a phone call. Through the app, you can:
- Request roadside assistance
- Track your patrols location
- Access membership details
- Find nearby fuel stations and garages
This method can save time and avoid call charges.
2. Requesting Assistance Online
The RAC website provides an option to report a breakdown online. This service is especially helpful if you have internet access but want to avoid making a phone call.
3. Contacting via Social Media
The RAC is active on social media platforms such as Twitter and Facebook. While these channels arent meant for emergency breakdown requests, they can be useful for general inquiries or issues with membership.
What to Do If Youre Not an RAC Member
If youre not an RAC member but need assistance, you can still contact them for pay-on-use breakdown services. However, the costs may be higher than if you were an existing member. Before calling, its worth checking if the RAC offers a temporary membership or emergency cover.
Tips for Reducing Call Costs
While freephone numbers are ideal, there are other ways to minimize call costs when contacting the RAC.
1. Use Inclusive Minutes
Many mobile providers include 03 numbers in their call bundles. Check your plan to see if calls to 0330 or 0345 numbers are covered.
2. Use Wi-Fi Calling
If your mobile network supports Wi-Fi calling, you can use your home or public Wi-Fi to make calls without using mobile minutes or incurring additional charges.
3. Utilize Online Services
Whenever possible, use the RAC app or website to avoid making phone calls altogether. These platforms are designed for convenience and often speed up the process of getting help.
What Information to Have Ready When Calling the RAC
To make your call to the RAC as efficient as possible, have the following details ready:
- Membership number (if applicable)
- Exact location (use a GPS app or roadside markers)
- Vehicle registration number
- Nature of the problem (flat tire, battery issue, etc.)
- Any safety concerns (e.g., if youre on a motorway or in a dangerous spot)
Having this information on hand ensures that the RAC can send the right assistance as quickly as possible.
Are There Regional Freephone Numbers?
In some cases, the RAC may offer region-specific numbers or services, especially if youre calling from outside the UK or require European breakdown cover. Its important to check your membership documents for any special contact details tailored to your needs.
For drivers in Europe, the RAC typically provides an international helpline, which may or may not be toll-free depending on local regulations.
FAQs About Contacting the RAC
1. Can I call the RAC if Im not a member?
Yes, the RAC offers pay-on-use services for non-members, though costs are higher compared to member rates.
2. Are 0800 numbers always free?
Yes, 0800 and 0808 numbers are free to call from UK landlines and most mobile networks. However, its always good to double-check with your mobile provider.
3. What if I dont have phone signal?
If youre in a location without phone signal, using Wi-Fi (if available) or moving to a higher point nearby can sometimes help. Alternatively, many motorways have emergency phones placed at regular intervals.
While the RAC does offer contact numbers that are free to call under certain conditions, its important to review your membership details to know which numbers are accessible without charge. Using the RAC mobile app or online services can also help avoid call costs while ensuring you receive prompt assistance.
Whether youre a member or not, the RAC remains a reliable resource for roadside help, providing peace of mind when drivers need it most. By understanding the best ways to contact them and what to expect, you can ensure that help is just a call or a click away.