If you own an LG washing machine, you may have encountered the UE error code during a wash cycle. This error can be frustrating, especially if you are unsure how to fix it. The UE error typically indicates an unbalanced load, preventing the machine from spinning properly.
Understanding the causes of the UE error and how to resolve it can help you get your washing machine running smoothly again. In this topic, we will discuss:
✔ What the UE error means
✔ Common causes
✔ Step-by-step solutions
✔ How to prevent the UE error in the future
What Does the UE Error Mean?
The UE error on an LG washing machine stands for Unbalanced Error. This means that the washing machine has detected an uneven load in the drum, preventing it from spinning at full speed.
There are two types of UE errors:
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Lowercase "ue" error: The washing machine tries to rebalance the load automatically.
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Uppercase "UE" error: The machine has failed to fix the issue and needs manual intervention.
When this error occurs, the washer may stop spinning, leaving clothes soaking wet at the end of the cycle.
Common Causes of UE Error in LG Washing Machines
There are several reasons why your LG washer displays the UE error. Identifying the cause can help you fix the issue quickly.
1. Uneven Load Distribution
If the laundry is bunched up on one side of the drum, the washer may struggle to spin properly. This often happens when washing heavy fabrics like towels, blankets, or jeans.
2. Overloading the Drum
Loading too many clothes can make the drum too heavy, preventing it from balancing properly. Always check the manufacturer’s recommended load capacity.
3. Washing Small or Single Items
If you wash just one or two small items, they may not distribute evenly, causing the drum to become unbalanced.
4. Leveling Issues
If your washing machine is not level, it may vibrate excessively and fail to balance the load properly. This is a common cause of UE errors.
5. Worn-Out Shock Absorbers or Suspension Rods
Over time, the shock absorbers or suspension rods inside the machine may wear out, making it harder for the drum to balance.
6. Faulty Sensors
In rare cases, the washing machine’s balance sensor might be malfunctioning, causing false UE error alerts.
How to Fix the UE Error in LG Washing Machines
If you encounter the UE error, follow these steps to resolve it:
1. Redistribute the Laundry
✔ Pause the machine and open the door.
✔ Rearrange the clothes evenly around the drum.
✔ Restart the spin cycle to see if the issue is resolved.
2. Balance Heavy Items
✔ If washing heavy items like towels or blankets, add a few smaller items to help balance the load.
3. Avoid Overloading
✔ Remove some clothes if the drum is too full.
✔ Check the washer’s manual for the correct load capacity.
4. Add More Clothes for Small Loads
✔ If washing a single item, add one or two additional garments to help balance the drum.
5. Level the Washing Machine
✔ Place a bubble level on top of the washer to check if it is even.
✔ Adjust the washer’s feet using a wrench if necessary.
6. Check for Mechanical Issues
✔ If the error persists, inspect the shock absorbers and suspension rods.
✔ Replace them if they appear damaged or worn out.
7. Reset the Washing Machine
✔ Turn off the washer and unplug it from the power source.
✔ Wait for 5-10 minutes before plugging it back in.
✔ Restart the cycle to check if the error disappears.
How to Prevent the UE Error in the Future
To avoid the UE error, follow these simple maintenance and usage tips:
1. Load Clothes Properly
✔ Distribute laundry evenly around the drum.
✔ Avoid washing one large item alone.
2. Follow the Manufacturer’s Load Limit
✔ Do not exceed the recommended weight capacity.
✔ Check the user manual for proper guidelines.
3. Keep the Machine Level
✔ Ensure the washer is on a flat, stable surface.
✔ Adjust the legs to prevent shaking.
4. Perform Regular Maintenance
✔ Inspect the shock absorbers for wear and tear.
✔ Clean the drum and detergent tray regularly.
5. Use the Right Wash Cycle
✔ Some cycles handle heavy loads better than others.
✔ Choose a lower spin speed for bulky items.
Frequently Asked Questions (FAQ)
1. Why does my LG washer keep showing the UE error?
The UE error occurs when the load is unbalanced. Try redistributing the clothes or adjusting the washer’s feet.
2. Can a UE error damage my washing machine?
If ignored, frequent UE errors may put extra stress on the motor and suspension system, leading to long-term damage.
3. How do I manually force my LG washer to spin?
You can try the Spin Only cycle by selecting Spin mode on the control panel. This may help drain excess water.
4. What should I do if my washer is level but still shows the UE error?
Check for worn-out suspension rods, shock absorbers, or a faulty sensor. If the issue persists, contact LG customer support.
5. Can I fix the UE error myself, or do I need a technician?
Most UE errors can be fixed at home by rebalancing the load, leveling the washer, or reducing the load size. However, if mechanical parts are damaged, a technician may be needed.
The UE error in LG washing machines is a common issue caused by unbalanced loads, overloading, small loads, or leveling problems. Thankfully, most cases can be fixed by redistributing clothes, leveling the washer, or performing routine maintenance.
By following the prevention tips, you can reduce the chances of encountering this error and keep your LG washer running efficiently. If the problem persists, a professional inspection may be necessary.